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User Guide

Your step-by-step guide to certifying your content

& securing your digital identity

  • GENERAL

What is Certiphy.io?

Certiphy.io is an intuitive and secure platform that protects digital identity and creations against threats such as deepfakes, plagiarism and identity theft. It allows you to certify, authenticate and timestamp your digital content.

Who is Certiphy.io for?

Our solution is designed for all digital content creators, whether professionals, businesses or individuals. It is made for anyone who wants to protect their digital identity, guarantee the authenticity of their creations and strengthen trust in their content.

What is our vision?

In an ever-evolving digital world, trust by default is no longer enough. We promote a new paradigm: moving from trust by default to certification by default. With Certiphy.io, every creator can prove the authenticity of their work and build relationships based on transparency and security.

Why use Certiphy.io?

Certiphy.io offers a powerful solution to:
• Proactively protect your content: Prevent theft and prove your ownership with timestamped certificates
• Strengthen your credibility and audience trust: Show your commitment to content protection, reinforcing their value and earning trust
• Simplify certification: Certify your content in just 3 clicks, regardless of the content format
• Benefit from innovative technology: Guarantee the immutability and traceability of your certificates

What content can be certified on Certiphy.io?

Certiphy.io can certify a wide variety of content formats: photos, videos, texts, professional documents.

What are the most common use cases?

Certiphy.io is a versatile solution, regardless of profile or industry. Here are the most common use cases:
 
• Content creators (influencers, photographers, videographers, artists…)
• Agencies (talent agencies, communication agencies, public relations…)
• Media & journalists
• Businesses
• And more broadly, anyone publishing content online!

How does Certiphy.io work?

Certiphy.io relies on advanced cryptographic technologies and globally standardized security protocols. Each certified content is timestamped, immutable and verifiable at any time, guaranteeing its integrity and authenticity.

How can I inform my audience that my content is certified?

To strengthen your audience’s trust and show them that your content is authentic:
• Communicate about your approach: Share with your community to highlight the authenticity and transparency of your content
• Add a link to your Certiphy.io portfolio in your bio or on your website so your audience can view your certificates
• Use hashtags like #Certiphy in your posts to signal that your creations are certified

How does Certiphy.io protect my copyright and image rights?

Certiphy.io provides timestamped and tamper-proof certificates that attest to your intellectual property. These certificates can be used as legal evidence depending on jurisdiction.

What to do in case of unauthorized use of my certified content?

1. Gather evidence: Your timestamped certificate constitutes legal proof of your ownership
2. Contact the infringer directly: In many cases, a formal notification can resolve the issue amicably
3. Inform your community: Share the situation with your audience and ask them to report the misused content
4. Report on the relevant platform: Use platform reporting tools with your certificate as proof
5. Take legal action: If needed, your certificate can support a lawsuit
 
📩 For any questions, our support team is available to assist you.

How does Certiphy.io differ from traditional protection methods?

Unlike traditional methods (legal deposit, registration), Certiphy.io offers:
• Instant and secure digital certification
• Immutability guaranteed by advanced cryptographic technologies
• Complete traceability to prove the origin and integrity of your content

Are certificates generated by Certiphy.io legally recognized?

Yes, blockchain proof is recognized in many jurisdictions as admissible evidence in court.
  • REGISTRATION & LOGIN

How to create an account on Certiphy.io?

Create an account by signing up through our dedicated page. A video tutorial is available to guide you. Certiphy.io uses two-factor authentication (email and QR Code) to ensure the security of your digital identity.

What are the prerequisites for creating an account?

To create an account, you will need:
1. A valid email address for verification and communication
2. A secure password that meets our complexity criteria
3. A compatible device to scan the QR Code for two-factor authentication (e.g., a smartphone with Google Authenticator)

Can I use Certiphy.io for free?

Yes, Certiphy.io offers several plans, including a free version with basic features.

What if I don’t receive the verification email?

Check your spam folder and mark the email as “Not spam”
1. Add Certiphy.io to your contacts to avoid filters
2. Verify that your email address is correct and try again if necessary
3. If the problem persists, contact our support at su*****@******hy.io

What if I lost my login or access to Google Authenticator?

1. Contact our support at su*****@******hy.io and explain the situation 2. Provide the necessary information to verify your identity.

I forgot my password. What should I do?

If you forgot your password, contact our support at su*****@******hy.io. 

My account has been blocked/suspended. What should I do?

1. Check your email for any notification from us
2. Contact our support at su*****@******hy.io with: the email associated with your account, a description of the problem, and if possible a screenshot Our team will review your situation and help restore access.

Can I log into Certiphy.io from multiple devices?

Yes, but each login will require verification via two-factor authentication. Make sure you have access to Google Authenticator or a similar app.

How to change my personal information?

 
1. Log into your Certiphy.io account
2. Click on “Profile” in the menu
3. Select “Edit personal information”
4. Make the necessary changes and save

What elements are in my profile?

Your profile includes:
 
• Profile picture: Customize your photo
• Domain (paid user): Your Certiphy.io portfolio address
• Public Key: Public key visible on the blockchain for traceability
• Identity: First name, last name, email associated with your account
• Privacy settings: Choose between a public or private profile
• Social media handles: Share your social media handles to easily distribute your certificates
  • USING THE PLATFORM

What are the steps to use Certiphy.io for the first time?

To get started with Certiphy.io: 1. Create an account with two-factor authentication (email and QR Code)
2. Explore your dashboard to discover the features
3. Certify content (photo, video, text or document) by following the platform’s simple instructions
4. View, share or transfer your certificates in your portfolio
 
🎥 A video tutorial is available for more details.

Is Certiphy.io suitable for beginners?

Yes, Certiphy.io is designed to be intuitive and accessible to everyone, even novice users.

Can I access Certiphy.io from a mobile device?

Yes, Certiphy.io is optimized for use on mobile phones and tablets with a responsive interface.

Can I use Certiphy.io as a business or as an individual?

Yes, Certiphy.io is designed for both individuals and businesses, with subscriptions adapted to each need.

What is a certified document?

A certified document is a digitally signed file, offering an irrefutable guarantee of its authenticity, integrity and validity.

What types of content can be certified on Certiphy.io?

Certiphy.io certifies: photos, videos, texts, professional documents.

Are certified content on Certiphy.io accessible at all times?

Yes, all certificates are stored in your personal portfolio and available at any time.

How to share a certificate on social media or the web?

1. Access your portfolio and select the certificate to share
2. Click “Copy link” (depending on available options)
3. Embed the link in an email, social media post, or any other channel
 
💡Tip: Use hashtags like #Certiphy to boost the visibility and credibility of your content.

How does Certiphy.io guarantee 100% secure and reliable certification?

Certiphy.io uses advanced cryptographic technologies and international standards to secure your content.
• Each certificate is timestamped and tamper-proof
• Any modification attempt automatically invalidates the certification
• Complete traceability guarantees the integrity and authenticity of your creations

How does Certiphy.io integrate with other tools or platforms?

Certiphy.io makes it easy to share your certificates on social media. You can integrate dedicated links or hashtags to boost the visibility and credibility of your certified content.
  • CERTIFICATION & CERTIFICATE VERIFICATION

How to certify a document on Certiphy.io?

1. Click on “Create Certificate” at the top of the page and choose the format to certify (file or text)
2. Add the content to certify by clicking “Add certificate file“
3. Add a cover image via “Drag & drop cover”
4. Give a clear and descriptive title to the certificate
5. Click “Create” to automatically generate the certificate

How to verify if a document has been certified?

1. Go to your profile and click on “Certificate Content”
2. Add the content to verify via “Drag & Drop the file to be checked“
3. Click “Check” to start the verification
• Positive match: The content has been certified by Certiphy.io
• Negative match: No matching certificate found

How to view certificates in my portfolio?

Log into your account, then access your portfolio via the dedicated icon. You can see a list of your certificates, including their name, description and traceability information.

Can I modify a certificate after creating it?

No, a certificate is immutable once created, thus guaranteeing the integrity and authenticity of the content.

What browsers or devices are compatible with Certiphy.io?

Certiphy.io works on modern browsers (Chrome, Firefox, Edge, Safari) and on mobile devices thanks to its responsive interface.

What to do in case of a technical problem during certification?

1. Check your internet connection and refresh the page
2. Make sure your browser is up to date and compatible
3. Check our FAQ for solutions to common problems
4. If the problem persists, contact our support at su*****@******hy.io
  • CERTIFICATION & CERTIFICATE TRANSFER

What types of content can be transferred via Certiphy.io?

All content certified on Certiphy.io can be transferred, including photos, videos, texts and professional documents.

How to transfer a certificate to another Certiphy.io user?

1. Access your portfolio
2. Select the certificate you want to transfer
3. Enter the “Owned by” identifier of the recipient
4. Confirm the transfer

What are the steps to accept or reject a transferred certificate?

1. Log into your Certiphy.io account
2. Go to the “Pending Certificates” section
3. Review pending certificates
• To accept, click “Add to Portfolio“
• To reject, click “Reject“

How to add a transferred certificate to my portfolio?

1. Go to “Pending Certificates“
2. Select the desired certificate
3. Click “Add to Portfolio“

What happens if I reject a transferred certificate?

A rejected certificate will not be added to your portfolio or associated with your profile.

What if I don’t recognize a pending transfer certificate?

If you receive a certificate from an unknown user:
• Do not accept it before verifying its origin
• Contact support at su*****@******hy.io to report the suspicious transfer

Can I cancel a certificate transfer after sending it?

No, once a transfer is initiated and accepted by the recipient, it cannot be cancelled.

How to track the history of transfers?

Transfer history is recorded in each certificate’s details. Access your portfolio, select a certificate, and check the dedicated history section.
  • DATA OWNERSHIP & SECURITY

Who owns the data certified on Certiphy.io?

You are and remain the exclusive owner of your certified data. Certiphy.io holds no rights over your content.

Does my certified content on Certiphy.io remain confidential?

Yes, your certified content is confidential.
• All files are processed securely on your computer/smartphone
• The content itself remains private and under your control
• Only the digital fingerprint (hash) is used to create the certificate

Who can view my certificate data?

Your certificates remain private unless you choose to share them.
• When a certificate is shared via its link, only the digital fingerprint (hash) and associated public information are accessible
• The original content itself remains invisible

How is my data protected on Certiphy.io?

Certiphy.io uses advanced technologies to ensure data security:
1. Encryption: All information is secured by robust encryption protocols
2. Blockchain: Certificates are inscribed on the blockchain, guaranteeing integrity and immutability
3. Two-factor authentication: Your account is secured by two-step verification
4. Regular audits: Our systems are regularly audited

Can my certificates or data be shared without my consent?

No, your certificates and data remain under your exclusive control. Certiphy.io never shares your information without your explicit consent.

Does Certiphy.io sell or share my data with third parties?

No, Certiphy.io does not sell or share your data with third parties for commercial purposes.

Where is my certified data stored?

Certiphy.io does not store your files.
• Certificate data is associated with your personal portfolio and securely stored on our servers
• Only the digital fingerprint (hash) of files is inscribed on the blockchain

What happens if I delete my account?

• All your personal data and certificates will be deleted from our servers
• However, digital fingerprints inscribed on the blockchain will remain immutable, allowing your certificates to remain verifiable

What to do if I suspect a data breach?

If you suspect a breach, immediately contact Certiphy.io support at su*****@******hy.io.

Can an original file be recreated from its digital fingerprint (hash)?

No, it is impossible to recreate a file from its digital fingerprint.
• The hash is a unique string generated via a one-way cryptographic algorithm
• The hash acts as a fingerprint: it identifies a file without revealing its content
  • SUBSCRIPTIONS & PRICING

What subscription plans are available?

We offer several plans tailored to your needs:
• Free: Access to basic features
• Professional: Advanced features for regular users
• Enterprise: A complete solution for organizations 

Can I change plans at any time?

Yes, you can upgrade or downgrade at any time via your dashboard.
 
  • SUPPORT & ASSISTANCE

How to contact support?

You can contact us by email at su*****@******hy.io. Our team is available to answer all your questions.

Are there tutorials for using Certiphy.io?

-> User Guide / FAQ help section
-> Video tutorial is available to guide you step by step on our YouTube channel

User Guide

Want to learn more about our solution?

Contact our support or sales team to learn more

Contact our support

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